FAQs

Frequently Asked Questions

General Information

1. What is DeVryPro?

DeVryPro is an online platform offering courses that build upon your prior education and develop skills needed in the rapidly evolving job market. Some courses will be self-paced while others may be instructor-led or instructor-supported.

2. What industries benefit the most from the AI for Leaders course?

The AI for Leaders course is ideal for executives, senior managers, and strategic decision-makers across industries like finance, healthcare, retail, and manufacturing. It helps leaders integrate AI into decision-making, drive innovation, and manage AI-powered transformation.

3. How is AI applied in business analytics in the Data to Decisions course?

This course teaches analysts to use AI tools like ChatGPT, Copilot, and Gemini for data processing, standardization, visualization, and reporting. It focuses on integrating AI into analytics workflows to improve efficiency, generate insights, and support strategic decision-making.

4. What kind of projects or case studies are included in the courses?

Each course includes hands-on projects and real-world case studies. For example, AI for Leaders covers AI business cases and ROI calculations, while Data to Decisions includes AI-powered data cleaning, visualization, and predictive analytics. The Leadership Impact course incorporates leadership simulations and team collaboration exercises.

5. How does The Leadership Impact course help new managers?

This course equips new and aspiring leaders with essential skills like strategic visioning, team leadership, conflict resolution, and business transformation. It provides practical frameworks and case studies to help new managers lead with confidence and drive results.

6. Does DeVryPro offer digital badges in addition to certificates?

DeVryPro provides digital badges upon course completion, and these badges will be included on the Certificate of Completion. This allows learners to showcase their achievements professionally on LinkedIn and other platforms.

7. What types of courses does DeVryPro offer?

DeVryPro offers practical courses designed for professional development in areas like AI, analytics, leadership, strategic business, and technology skills.

8. Who creates the courses on DeVryPro?

Courses are developed by a team of academic experts and industry professionals, leveraging years of research and experience to provide high-quality learning materials.

9. How are DeVryPro courses structured?

Each course is generally constructed to be completed over five weeks, requiring approximately five hours of study per week, with access to all materials provided for a full year after purchase. Self-paced courses can be completed as quickly or conveniently as learners find optimal to their structure within the allotted time. Instructor supported courses may have more defined engagement requirements. Course structure will be clearly defined in the course overview.

10. Are the courses on DeVryPro instructor-led?

It will depend on the individual course taken. Some DeVryPro courses are fully self-paced, giving learners flexibility to complete materials on their own schedule with access to an AI learning coach. Others may be instructor supported and have more defined engagement requirements. Course support structure will be clearly defined in the course overview.

11. Is DeVryPro affiliated with DeVry University?

Yes, DeVryPro is a part of DeVry University, extending its educational offerings to online learners.

12. What is the mission of DeVryPro?

To provide accessible, high-quality education that empowers learners to adapt to the changing job market and excel in their careers.

13. Who can benefit from DeVryPro courses?

Professionals, career changers, and lifelong learners seeking to enhance their skills and address specific job-related opportunities.

14. Do DeVryPro courses include assessments?

Yes, courses include assignments and assessments to reinforce learning and measure progress.

15. Are DeVryPro courses accredited?

DeVryPro courses are not accredited degree programs. However, they are designed by industry experts and align with current job market needs to provide valuable professional development opportunities.

16. Can I use DeVryPro courses for continuing education credits (CEUs)?

While DeVryPro courses are designed for professional growth, they do not currently provide official Continuing Education Units (CEUs).

17. How long do I have access to my course materials?

You will have access to course materials for one year from the date of purchase.

18. Can I get support if I have questions about the material?

Courses will include an AI Learning Coach available to answer questions, explain concepts, recommend additional resources, provide feedback on assignments, and create quizzes for practice. Additionally, Instructor supported courses will offer access to subject matter experts.

19. What makes DeVryPro different from other online learning platforms?

DeVryPro stands apart through deep research into industry demands, ensuring our courses are purpose-built to address immediate workplace needs. Our expert-designed curriculum goes beyond traditional online learning by incorporating real-world applicability, flexibility, and cutting-edge innovation. Additionally, our AI-powered learning coach personalizes the experience, providing tailored guidance and support to help learners stay engaged, master concepts more effectively, and apply their knowledge with confidence. This combination of research-driven content, expert curation, and AI-enhanced learning creates a truly differentiated and impactful educational experience.

20. Do DeVryPro courses provide hands-on learning opportunities?

Yes, many courses include interactive components, case studies, and real-world scenarios.

21. Is there a schedule or timeline for DeVryPro courses?

22. Are courses aligned with industry standards?

Yes, courses are developed to meet the latest industry trends and standards. Courses are developed by a team of academic experts and industry professionals, leveraging years of research and experience to provide high-quality learning materials.

23. Are there prerequisites for enrolling in a course?

Most courses are designed to be accessible to learners of all skill levels. Any prerequisites listed in the course description serve as guidelines to help prospective students understand the recommended background knowledge for the best learning experience. However, they are not strict requirements, and motivated learners from different backgrounds are encouraged to enroll.

24. Can I enroll if I’m not in the United States?

Our courses are available for purchase in the United State.

25. Does DeVryPro offer courses in multiple languages?

Currently, courses are instructed in English only.

26. Do DeVryPro courses provide certifications?

Yes, learners receive a certificate of completion and/or a digital badge for every course they finish.

27. Can I showcase my certificate on professional platforms?

Yes, certificates can be shared on platforms like LinkedIn or added to your resume.

28. Does DeVryPro offer job placement assistance after completing courses?

DeVryPro does not offer direct job placement services. However, courses are designed to enhance job-relevant skills, and learners can use earned certificates to showcase their expertise to potential employers.

29. Are DeVryPro certificates recognized by employers?

DeVryPro certificates demonstrate skill acquisition and professional development. While they are not equivalent to degrees, many employers recognize them as valuable credentials when considering candidates for job roles.

30. Does DeVryPro provide transcripts of completed courses?

While there are no formal transcripts, you can download certificates of completion as proof of your learning.

31. What is the difference between DeVryPro and DeVry University’s traditional programs?

DeVryPro offers flexible, self-paced professional development courses designed to help learners build in-demand skills for today’s rapidly evolving job market. In contrast, DeVry University provides structured, degree-based programs with comprehensive curricula. These programs follow nationally recognized standards and are accredited by official regulatory agencies, ensuring they meet established educational quality and rigor. DeVryPro is ideal for individuals who may not have the time or flexibility to commit to a traditional college program, offering accessible learning formats tailored to meet the diverse needs of modern learners and industries.

Account Management

1. How do I create an account on DeVryPro?

Click "Create Account" on the homepage and register with your email address, providing basic details such as your full name, date of birth, phone number, zip code and password.

2. What should I do if I forget my password?

Click "Forgot Password" on the login page and follow the instructions to reset it via email.

3. Can I change my email address after registration?

You would need to contact our support team by calling +1-844-763-1212. Additionally, you can submit “Contact Us” form located in the footer of the website to submit request for review.

4. How do I delete my DeVryPro account?

You can submit a deletion request for our review by navigating to the 'My Account' section and selecting the 'Delete My Account' button. Please note that once your account is deleted, it cannot be recovered. You will permanently lose access to your courses, progress, and any associated data.

5. How do I update my profile information?

Navigate to the 'My Account' section, select 'Edit Personal Details,’ to update your personal information.

6. Can I link my account to other platforms?

At this time, DeVryPro accounts are standalone and cannot be linked to other platforms.

7. How do I secure my account?

Use a strong, unique password following the requirements.

8. What happens if I see unauthorized activity in my account?

Contact support team by phone +1-844-763-1212 immediately to secure your account and investigate the issue.

9. Can I recover a deleted account?

If your account has been deleted, we will not be able to recover it. You would need to create a new account. The best course of action is to temporarily deactivate your account so you can recover it later.

10. How do I change my account password?

Go to 'My account' select "Change Password," and follow the prompts.

11. Can I view my account activity history?

Yes, your account dashboard provides a comprehensive activity log, including all your purchases, enrollments, and currently active courses. From your account, you can also access your courses, track your progress, and review past activities.

12. What happens if I enter the wrong password multiple times?

For security reasons, your account may be temporarily locked after multiple failed login attempts. If this happens, click the 'Forgot Password' link on the login page and follow the prompts. You can also contact our support team at +1-844-763-1212 for assistance. Additionally, you can submit “Contact Us” form located in the footer of the website to submit request for review.

13. Can I have multiple accounts?

It’s recommended to maintain one account to track your progress and avoid duplicate purchases.

14. How do I contact support if I have an account issue?

You can chat with our virtual assistant on the website for technical assistance or guidance. You can also contact our support team by calling +1-844-763-1212. Additionally, you can submit “Contact Us” form located in the footer of the website to submit request for review.

15. What personal information does DeVryPro collect during registration?

Basic details like your full name, email, phone number, date of birth, zip code and payment information are collected. Refer to our Privacy Policy for more details.

16. Can I deactivate my account temporarily?

You can submit a deactivation request for our review by navigating to the ‘My Account' section and selecting the 'Deactivate My Account' link at the bottom of the page. Please note, that we reserve the right to permanently delete your account following deactivation. Once your account is deactivated, you will lose access to your courses, progress, and any associated data.

17. Is there a mobile app for managing my account?

Our courses are not supported on the mobile app at this time.

Course Exploration

1. How do I know if a course fits my needs?

Course descriptions include objectives, target audience, and any prerequisites.

2. Are courses suitable for beginners?

It depends on the course. Some courses are designed for beginners, while others may require prior knowledge or experience. Please review each course page for specific details on prerequisites and skill level requirements.

3. Can I explore trending or popular courses?

Yes, the homepage features trending and popular courses to help you choose.

4. How are courses updated to stay relevant?

Courses are regularly reviewed and updated to reflect current trends and industry demands. You can review the last updated date on the course overview page.

5. Can I save courses to a wish list?

Yes, you can add courses to a wish list for easy access later. Use heart icon on Product details page to add courses to wish list.

6. Are there free courses available on DeVryPro?

Occasionally, free courses or trial lessons may be offered. Check the website for current options.

7. Do DeVryPro courses include videos, readings, or interactive content?

Yes, courses include a mix of videos, reading materials, and interactive exercises.

8. Are group learning options available?

While many courses are self-paced, discussion boards encourage group interactions. Instructor supported courses may include additional group learning opportunities.

9. Can I contact someone if I have questions about a course before purchasing?

Yes, you may chat with our virtual assistant on website to help clarify any pre-purchase questions.

10. Are there courses aligned with certifications or licensures?

Some courses can be designed to help you prepare for industry-recognized certifications. Use course overview for guidance.

11. Do courses include case studies or real-world projects?

Yes, many courses integrate practical projects and case studies.

12. Are there any group discussions or networking opportunities with other learners?

Yes, DeVryPro provides discussion boards within courses where learners can connect, exchange insights, and collaborate.

13. Do the AI courses require any programming background?

No, AI courses are designed for non-technical professionals and do not require prior programming experience.

Enrollment and Purchase

1. Can I purchase course without login.

No, you must be logged in to purchase a course. An account is required to complete the purchase and access your course materials afterward.

2. What payment methods are accepted?

DeVryPro accepts Accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay payment options.

3. Are there discounts available?

Discounts and promotions may be periodically offered. Available discounts will be displayed on the website or communicated via email to eligible participants. Check the website for details.

4. How do I enroll in a course?

Add the course to cart and follow the checkout process.

5. Are there installment payment options?

Currently, payment must be made in full at the time of purchase.

6. What happens if my payment fails?

You can retry the payment using the same or a different method. If the issue persists, refer to the virtual assistant for step-by-step guidance on resolving payment problems, use the “Contact Us” button located in the footer of the website to reach support for further assistance or contact by phone +1-844-763-1212

7. Can I switch to a different course after enrolling?

No, switching courses is not possible. You may request a refund for your current course and enroll to another one. Please refer to cancellation policy.

8. Do you offer group or corporate packages?

Yes, DeVryPro offers solutions for teams and organizations. Contact sales for details.

9. Can I apply a discount code during checkout?

Yes, enter your code at checkout to apply for any valid discounts.

10. What to do if my discount code doesn’t work?

Please use “Contact Us” button located in the footer of the website to reach support for assistance or contact by phone +1-844-763-1212

11. What currency is used for payments?

Payments are processed in U.S. dollars.

12. Are my payment details stored securely?

We do not store your payment details. All transactions are securely processed through our payment provider, ensuring your information remains protected.

13. Do you charge taxes on course purchases?

Taxes are applied where required by law and will be visible during checkout.

14. Can I combine discounts or promotions?

Generally, only one discount or promotion can be applied per purchase.

15. Do I receive confirmation of my purchase?

Yes, a confirmation email is sent immediately after completing your purchase.

16. Can I preview a course syllabus before purchasing?

A general course overview is available on the course page, but a full syllabus may not be provided.

17. Do you offer a money-back guarantee?

Please refer to our cancellation policy .

18. Can I purchase multiple courses at once?

Yes, you can add multiple different courses to your cart and complete a single checkout.

19. Are courses automatically added to my account after purchase?

Yes, your courses are automatically added to your "My Courses" section immediately after purchase. From this page, you can directly enter your course and check the status and track your progress as you advance through the materials.

20. Does DeVryPro offer a trial period for any courses?

DeVryPro does not offer a free trial period. However, course descriptions provide detailed information about the content, objectives, and learning outcomes to help you make an informed decision before enrolling.

21. Are there corporate training packages available for companies?

Yes, DeVryPro offers solutions for teams and organizations. Contact sales for details.

22. Can I get financial aid or employer reimbursement for these courses?

DeVryPro does not offer financial aid. Check with your employer’s HR department whether they offer reimbursement for course costs.

23. Are there any loyalty discounts for repeat learners?

Different discounts and promotions may be periodically offered. Available discounts will be displayed on the website or communicated via email to eligible participants. Check the website for details.

24. Does DeVryPro offer gift cards or vouchers for courses?

Vouchers and coupons may be offered periodically and can be used toward course purchases.

25. Are refunds allowed if I change my mind after enrolling?

Please refer to our cancellation policy.

Learning Experience

1. How do I access my enrolled courses?

2. What should I do if I experience video playback issues?

Ensure you have a stable internet connection and try clearing your browser cache. If issues persist, contact support.

3. Can I download course materials for offline learning?

While some supporting materials are available for download, most of the content is accessible only through the learning portal and cannot be downloaded. This ensures the best learning experience and access to updated resources.

4. Does DeVryPro provide progress tracking?

Yes, progress is tracked automatically, so you can pick up where you left off.

5. Can I track my learning progress through a dashboard?

Yes, you can track your learning process on our website, please log-in and locate My Active courses section to check your learning progress for each course.

6. How do I participate in course discussions?

Use the discussion boards within each course to interact with peers.

7. What happens if I don’t finish the course in five weeks?

You can learn at your own pace and access the course materials for up to 365 days from the date of purchase.

8. Does the AI learning coach provide study tips?

Yes, the AI learning coach offers study tips, suggests additional resources, answers questions and much more. The AI learning coach will also assess posted assignments and provide personalized feedback.

9. Can I request additional resources from the AI assistant?

Yes, the AI learning coach can recommend supplementary readings or videos.

10. Are there quizzes or practice tests?

Yes, courses include practice tests to reinforce learning. Additionally, the AI learning coach can generate ad-hoc quizzes and assessments for specific or general topics, and coach to help you review and strengthen your understanding of the material.

11. Can I reset a quiz to retake it?

Yes, you have several attempts to complete the quizzes. Quizzes prompted by the AI learning coach can be retaken as many times as needed to improve understanding.

12. Do courses include practical exercises?

Courses feature hands-on projects and exercises.

13. What should I do if I encounter a technical issue?

If you encounter a technical issue on the website, use the virtual assistant to help you, if there is a technical issue in the course use AI learning coach for troubleshooting. If the issue cannot be resolved, please use the “Contact Us” button located in the footer of the website to reach support for further assistance or contact by phone +1-844-763-1212.

14. Can I access courses on multiple devices?

Yes, courses are accessible on desktop, tablet, and mobile devices. However, some functionality may not be suitable for small devices.

15. Are there subtitles for course videos?

All videos include captions, and transcriptions are also provided. If accommodation is needed, please refer to the 'Office of Student Disability Services' section in the syllabus.

16. What happens if I accidentally delete course progress?

It is not possible to delete course progress on DeVryPro. If you experience a technical issue that affects your progress, use the AI learning coach in the class for guidance. If the issue cannot be resolved, please use the “Contact Us” button located in the footer of the website to reach support for further assistance or contact by phone +1-844-763-1212.

17. Is there a way to provide feedback on courses?

Yes, after completing a course, you will be prompted to complete a survey and review the course. You can also leave us testimonials, which may be shared with others to help prospective learners understand the value of the course. Your feedback is invaluable for improving out offerings and support learning community.

18. What are the minimum system requirements to access DeVryPro courses?

To access DeVryPro, you need a stable internet connection, an updated web browser (Chrome, Firefox, Safari, or Edge), and a device with at least 4GB RAM. Some courses may require additional software, which will be listed in the course description.

19. Do I need a webcam or microphone for certain courses?

Most DeVryPro courses are self-paced and do not require a webcam or microphone. However, for certain instructor led courses with live sessions, these tools may be beneficial.

20. What happens if I lose access to my course due to a technical issue?

Please use the “Contact Us” located in the footer of the website to reach support for further assistance or contact by phone +1-844-763-1212.